Prototype / Sample data
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Canara Bank · All time

Sentiment & topics

How the conversation feels and which subjects are driving it.

Filters

Total mentions

5,307

Positive

5.2%

277 mentions

Negative

3.5%

188 mentions

Accounts talking

3,010

Distinct pages and profiles

Sentiment trend

Mentions by sentiment per month

Sentiment breakdown

Share of mentions

5.3K

mentions

Top categories

Broad conversation areas

Top topics

Specific discussions inside each category

Top hashtags

Click a tag to filter

Where negativity sits

Topics with negative mentions

  • Staff behaviour

    10
  • Impersonation / fake page

    10
  • Loan agent claims

    6
  • Service complaint

    5
  • Unresolved complaint

    4
  • Fraud warning

    3

AI interpretation

Plain-language read of the current selection

  • General drives the conversation

    895 of 5,307 mentions (17%) sit in General, mostly around brand mention. Jobs / Recruitment follows with 882 mentions.

  • Sentiment is broadly stable

    5% positive, 91% neutral and 4% negative. Negativity concentrates in staff behaviour (10 mentions) and impersonation / fake page (10).

  • Facebook is the main channel

    Facebook carries 65% of mentions, ahead of YouTube at 26%. The conversation comes from 3,010 distinct accounts. Reactions and views are not captured in this dataset, so reach is not measured.

  • 64% of mentions never tagged the brand

    3,405 posts name Canara Bank only in the description text — no @tag and no #hashtag. Tag-only monitoring would have missed every one of them; this platform catches them by reading the full post content.

  • 255 conversations need attention

    255 mentions are flagged high risk and 108 medium risk — largely fake job offers, impersonation and loan-agent claims that should be verified and reported.